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Chat with an Agent Survey Form

LIV Service CSAT - Chat with an Agent Survey

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LIV Service CSAT - Chat with an Agent Survey

(‘0’ being extremely dissatisfied and ‘10’ being extremely satisfied)
1a. Please state the reason for dissatisfaction.
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2. Rate your satisfaction on the following aspects with LIV’s chat agent:
(‘0’ being extremely dissatisfied and ‘10’ being extremely satisfied)
(‘0’ being extremely dissatisfied and ‘10’ being extremely satisfied)
(‘0’ being extremely dissatisfied and ‘10’ being extremely satisfied)

3. Which of the below channels are you aware that you can contact LIV for any request?

5. What can we do better?
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Contact us via WhatsApp Banking

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