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Bill payment

What bills can I pay for using Liv?

Pay your bills from your Liv app for free, and store the info for easy payments in the coming months! You can make bill payments for DEWA, DU, Nol, Etisalat, SALIK… and even your credit card bills. Click here for the full list of providers & limits.

How do I pay a bill, and can I pay someone else’s bill?

Yes, you can pay anyone’s bill – simply enter their bill details.

To pay a bill, go to Wallet > Bill Payment. Make sure you have sufficient balance in your Liv account or available credit limit on your Liv Credit Card to pay the bill.

Pay a bill

Help! I’m getting an error while paying a bill

This is what your error message could mean...

“Unfortunately, we couldn't pay this bill. Please try again later" – then the details you’ve entered are incorrect. Check them & try again!

“Network error” – there was a connection issue, please try again.

“You have reached your account limit of 5,000 AED, please upgrade to a full account or change the amount” – Receive your debit card & activate it to upgrade to a full Liv account. To schedule your card delivery, call 800 SHIPA.

The utility provider hasn’t received my payment yet

You’ll be notified through your Liv app once the payment has gone through. In case the payment hasn’t reached for more than 24 hours, chat with us in the app for help.

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